There are two aisles open for American Citizens and Residents in the arrivals hall. Travelers hurry off their planes and fill the queue and it snakes way around behind the pass control booths. The line backs up pretty quick.
You hustle off the plane (Hard learned tip: If there are stairs and an escalator between the plane and pass control, ALWAYS take the stairs) because just like at airline check-ins, if you get in the wrong one, where people have too many bags, or there's some paperwork problem, or maybe the agent's just having a bad day, each customer in front of you could mean an extra six, eight minutes.
Common Sense and Whiskey 